# Account Manager – BaaS Job Choice Microfinance Bank

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Company: Choice Microfinance Bank

Category: Banking & Financial Services

Location: Kenya

Work type: Full-time

Work arrangement: On-site

Published: 2026-09-29

Expires: 2026-11-13

## Job Description

Sales & Marketing Jobs, Choice Microfinance Bank Jobs. Account Manager – BaaS manages BaaS partner accounts and product integrations, requires a Business Degree and 3+ years fintech/BaaS experience.

### Key Responsibilities

- Manage and grow relationships with BaaS clients, fintechs, corporates and strategic partners.

- Serve as the primary point of contact for assigned clients and ensure a high-quality client experience.

- Understand client business needs and recommend relevant banking and BaaS solutions.

- Drive onboarding, implementation and ongoing account management for clients.

- Identify opportunities for upselling, cross-selling and business growth.

- Work closely with Product, Technology, Operations, Compliance and Risk teams.

- Monitor client performance, transaction volumes, and usage trends.

- Analyze account data and provide insights that improve client engagement and business outcomes.

- Prepare account reviews, performance reports and client updates.

- Stay informed on developments in fintech, payments and digital banking Support business development initiatives and contribute to the growth of the BaaS portfolio.

Qualifications

- Bachelor’s degree in Business, Finance, Economics, Marketing, Technology or a related field.

- Minimum 3-4 years’ experience in account management, relationship management, business development or client success.

- Experience in BaaS, fintech, banking, payments or financial technology will be an added advantage.

- Strong understanding of digital financial products and customer journeys.

- Excellent relationship management and communication skills.

- Strong commercial and negotiation skills

- Ability to understand client needs and translate them into practical solutions.

- Strong analytical, problem-solving and presentation skills.

- Self-driven, target-oriented and comfortable working in a fast-paced environment. 

### How to Apply

Send your CV and portfolio to hr@choice-bank.com

## Requirements

Apply by email: hr@choice-bank.com

## Apply

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