6 Fresher Customer Care Executive Job Opportunities – Uganda Baati
Uganda BaatiDuty Station: Kampala, UgandaAbout Organisation:Founded in 1964 – Uganda Baati was the first company in the
Job description
6 Fresher Customer Care Executive Job Opportunities – Uganda BaatiThis job falls under:Administration Jobs in Uganda, Customer Service Jobs, Finance Jobs in Uganda, Sales and Marketing Jobs in Uganda, Social Sciences Jobs in UgandaJob Title: Customer Care Executive (6 Fresher Jobs)Organisation: Uganda BaatiDuty Station: Kampala, UgandaAbout Organisation:Founded in 1964 – Uganda Baati was the first company in the East African region to set up an ultra-modern Continuous Galvanizing line. With branches in Tororo and Arua, Showrooms in Mbarara, Gulu, Jinja and Mbale. Uganda Baati is the country’s leading manufacturer and supplier of roofing sheets and has the widest range of roofing products in galvanized, aluminium-zinc coated and pre-painted material. Uganda Baati is a specialist in providing customized roofing solutions. Job Summary: The Customer Service Executive is responsible for attending to walk-in customers, educating and promoting products, and closing sales within the showroom. The role focuses on delivering excellent customer service, achieving sales targets, maintaining showroom standards, and supporting overall business growthKey
Duties and Responsibilities
Sales & Customer Service To attend to and respond to incoming customer enquiries whether through phone, or over the counter. To convert all potential prospects from walk-in customers to sales. Receive sales orders from customers, confirm payment status and log in for production and delivery. To generate daily footfall/Sales reports and share them with Supervisors. To receive, record and forward customer complaints to management for corrective and preventive actions. Organize product delivery and order fulfilment activities such as taking orders, giving pricing information, determining appropriate time delivery, routes and rates, etc. Address problems such as damages, shortages and non-conformance to specifications with relevant departments. Develop, grow and manage the roof installers scheme (Fundi program). Keep customers informed on status of their orders and availability of material thereby liaising with production and supply chain teams on timelines to achieve OTIF. Prepare loading slips; ensure all documentation is in order for loading, invoicing until the vehicle is out of the premises.Showroom Management Ensure products are well displayed, clean, and properly arranged. Maintain showroom cleanliness and an attractive presentation at all times. Monitor stock levels and report low or fast-moving items. Conduct stock-taking and inventory control to ensure stock integrity. Ensure strict adherence to the sales procedure and processesQualifications,
Skills
and Experience: A Bachelor’s Degree or Diploma from a recognized government institution. A minimum of 3 years’ experience in building/construction sector or relevant experience gained in any commercial area or customer facing role. Demonstrated passion for sales & customer service. Computer literacy in Microsoft Office and statistical data packages. Proficiency in local languages within the business area (Lusoga & Luganda) Strong communication and negotiation skills. Customer orientation and ability to adapt and respond to all customers. Ability to work under pressure and meet sales targets. Positive attitude Fast paced and prompt Achievement oriented Energetic and enthusiastic Honesty and integrityHow to Apply:Candidates who meet the criteria outlined above should submit their applications, resume and academic documents in pdf format with “ HCBSU- CSE –CUSTOMER SERVICE EXECUTIVES ” as the Email subject via recruitment@hcbsltd.com: recruitment@hcbsltd.comNote: The deadline for applications is not later than 05:00 pm, Tuesday 28th July 2026. Only shortlisted applicants will be contacted. Female Candidates are encouraged to apply.Deadline: 28th July 2026NB: Only shortlisted candidates will be contacted.For more of the latest jobs, please visit https://www.theugandanjobline.com or find us on our facebook page https://www.facebook.com/UgandanJoblineLevel of Education: bachelor degreeWork Hours: 8Experience in Months: 36 See more jobs like this: Customer Care Executive Uganda BaatiHere are similar jobs : Administration Jobs in Uganda, Customer Service Jobs, Finance Jobs in Uganda, Sales and Marketing Jobs in Uganda, Social Sciences Jobs in Uganda←Volunteer Research and Project Assistant (No Experience Jobs) – Fridays For Future Uganda3 Senior School Support Officer, School Network Jobs – PEAS Uganda→Related JobsVolunteer Research and Project Assistant (No Experience Jobs) – Fridays For Future UgandaNGO – Non-Government Organisations Jobs in Uganda, Social Sciences Jobs in UgandaSales Acquisition Consultants- Multiple Regional Locations (Several No Experience Jobs) Jobs – Stanbic BankBanking Jobs in Uganda, Business Administration Jobs in UgandaDepot Site Manager Jobs – Maersk UgandaBusiness Administration Jobs in Uganda, Finance Jobs in UgandaSupermarket Manager (High End) Jobs – Sokoni AfricaBusiness Administration Jobs in Uganda, Customer Service JobsCollection Officer Jobs – Baikal Finance ServicesBanking Jobs in Uganda, Business Administration Jobs in UgandaProject Assistant- Regenerative Agriculture Jobs – FH AssociationAgriculture Jobs in Uganda, NGO – Non-Government Organisations Jobs in UgandaMore: Customer Care ExecutiveFresher Customer Care Executive Job Opportunities – Uganda Protestant Medical Bureau (UPMB)Administration Jobs in Uganda, Business Administration Jobs in UgandaCustomer Care Executive Jobs – Roofings GroupCustomer Service Jobs, Business Administration Jobs in UgandaNo Experience Customer Care Executive Jobs – iSON XperiencesBusiness Administration Jobs in Uganda, Customer Service JobsFresher Customer Care Executive Job Opportunities – Nexus Green LimitedBusiness Administration Jobs in Uganda, Customer Service JobsSeveral No Experience Customer Care Executive Job Opportunities – M-KOPA SolarBusiness Administration Jobs in Uganda, Customer Service JobsSee all Customer Care Executive jobs →